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The refund reference is RF-A1340-1. Please allow a few business days for it to appear.\n\nOrder A978: Unfortunately, I'm unable to process a refund for the teapot. Our refund policy requires requests to be made within 30 days of the order date, and this order was placed on July 18, 2026 — outside that window.\n\nIf you have any other questions, feel free to ask.\n\nBest regards,\nNorthwind Goods Support"}},{"t":38468,"type":"result","n":6,"name":"send_email","ok":true,"result":{"sent":true}},{"t":44691,"type":"turn","n":5,"tokensIn":1116,"tokensOut":202,"cost":0.0018682,"latencyMs":6223,"provider":"cloudflare-workers-ai","text":null},{"t":44691,"type":"call","n":7,"name":"finish","args":{"status":"done","summary":"I processed a $54.18 refund for the cracked glass vase in order A1340 (reference RF-A1340-1). I could not refund order A978 because it was placed on 2026-07-18, which is beyond the 30-day refund window. 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