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Shipping is not refunded per our policy.\n\nFor order A838, I'm unable to issue a refund for the serving bowl. Change-of-mind refunds must be requested within 30 days of the order date, and that order was placed on 2026-07-28, which is outside the refund window.\n\nIf there's anything else I can help with, let me know.\n\nBest,\nNorthwind Goods Support"}},{"t":20632,"type":"result","n":6,"name":"send_email","ok":true,"result":{"sent":true}},{"t":23356,"type":"turn","n":5,"tokensIn":1724,"tokensOut":99,"cost":0.00266772,"latencyMs":2724,"provider":"cloudflare-workers-ai","text":null},{"t":23356,"type":"call","n":7,"name":"finish","args":{"status":"done","summary":"Refunded $28 for the damaged glass vase on order A1930 and emailed Gus. 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